Questions and answers

What TapThru costs, what it may do with your Instagram account, and how your page works.

What does TapThru cost?

Nothing while TapThru is in early access.

Will TapThru stay free?

Early access is free, with every feature included. Prices are not set yet; any paid plan will be announced on the pricing page before it applies to anyone.

Which Instagram accounts work?

Professional accounts, which are business and creator accounts. Switching a personal account to a professional one is free and takes a minute in the Instagram app.

Does TapThru post to my Instagram?

No. It only reads your profile and your posts through the official Instagram API. It never posts, comments, likes or changes anything on your account.

What does TapThru read from my account?

Your username, name, account type and profile picture, and your posts: their pictures, captions, dates, addresses on Instagram, and like and comment counts. With the optional insights permission, it also reads the reach, saves and shares of posts from the last 30 days.

Which permissions does TapThru ask for?

Two. instagram_business_basic lets it read your profile and posts. instagram_business_manage_insights, which you may leave out, lets it read reach, saves and shares; without it, everything else works.

Does TapThru use the official Instagram API?

Yes. It connects with Instagram Login, the way Meta intends apps to connect. You sign in on Instagram itself, so TapThru never sees your password.

What happens if I disconnect?

Syncing stops and TapThru deletes its access to your account. Your page keeps working with the posts, pictures and links it already has, and you can connect again at any time.

Do reels and carousels work?

Yes. Reels, videos and carousels appear on your page like pictures, marked with a small icon, and each one can have its own link.

How many posts can my page show?

All of them. TapThru imports your whole post history, and your page shows every post you gave a link, 30 at a time with a button to load more.

How fast do new posts appear?

TapThru checks for new posts about every 30 minutes, or right away when you press Sync now in your dashboard. A new post appears on your page as soon as it has a link.

Can I connect several Instagram accounts?

Each page connects one Instagram account. For another account, create another organization from your dashboard: you can belong to several, each with its own page and team.

Can I use my own domain?

Not yet. Your page lives at www.tapthru.link/ followed by the address you choose.

Can my team help?

Yes. Invite people as editors, who add links and read the numbers, or as admins, who also manage the Instagram connection, the page settings and the team.

Give every post its own link

Connect Instagram, add links to the posts that need one, and put your page in your bio. It takes a few minutes.